Updated on Nov. 11, 2025
As we head into flu season, many people are already dreading the familiar challenges that come with it: crowded urgent care centers with long waits and the increased risk of exposure to illness just by sitting in a waiting room. For patients and healthcare providers alike, it’s a season that stretches resources and tests patience. MemorialCare is offering a better, more accessible way to stay healthy and get the care you need—without ever leaving your home.
For those looking for affordable, trustworthy care this flu season, our “Get Care Now” program offers 24/7 access to urgent, primary, and virtual care – without monthly fees or memberships. It’s pay-as-you-go care that’s available to everyone in California, regardless of age or insurance. Whether you’re managing flu symptoms late at night or need help deciding your next steps, all services are provided directly by MemorialCare clinicians – not third-party vendors – ensuring a personalized, high-quality experience.
24/7 QuickCare Visit
Our 24/7 QuickCare Visit is one of the most convenient ways to get help. With a 24/7 QuickCare Visit, you can submit your symptoms online and receive a personalized treatment plan by email—usually within an hour after review by a MemorialCare board-certified physician, nurse practitioner or physician assistant. It’s perfect for mild to moderate flu-like symptoms such as fever, sinus pressure, cough, or fatigue. No video appointment is needed, so you can handle everything right from your phone or computer.
24/7 Virtual Urgent Care Visit
For those who prefer to talk directly with a provider, 24/7 Virtual Urgent Care connects you with a licensed professional via secure video visit, available for a co-pay or a flat fee of $75. Whether you're dealing with flu symptoms, allergies, or more serious concerns like ear infections or dehydration, this service provides real-time evaluation and treatment, all from the comfort of your home. This is especially helpful for families or individuals juggling hectic schedules who need care without the hassle of traveling to a clinic.
Online Chat 24/7
By calling us 24/7 at (866) 707-3484 you can ask general questions, get assistance finding a doctor, schedule appointments, or connect with billing support. Whether you need help figuring out what to do next or just want to talk to someone about your symptoms, we’re here to guide you through every step of your healthcare journey. For those who prefer online assistance, our Online Chat 24/7 allows users to check symptoms, ask questions, and connect directly with our care team in real-time.
24/7 Ask a Nurse
Our 24/7 Ask a Nurse line is perfect for those unsure about the severity of their symptoms. Our registered nurses can help assess your condition, answer questions, and guide you on the best course of action, whether you need to rest at home or seek further treatment. A nurse can be reached by calling (866) 707-3484.
In-Person Urgent Care
For those who experience more severe flu symptoms, our In-Person Urgent Care services are available to address urgent, non-emergency needs. If you’re struggling with flu-related symptoms that require immediate attention—such as fever, respiratory distress, or dehydration—our urgent care centers can help. Appointments can be made by visiting memorialcare.org/urgent-care.
Who Can Use MemorialCare On Demand Services
These services aren’t just for MemorialCare patients – they’re available to everyone in California, regardless of insurance status. By offering flexible options, we’re helping people get care early, recover faster, and avoid overcrowded clinics and emergency rooms. With MemorialCare’s 24/7 virtual care services, flu season doesn’t have to mean long waits or unnecessary exposure. Whether you’re managing a child’s fever, feeling the first signs of flu, or simply need advice, MemorialCare is here to help with easy, accessible care anytime.
I see patients at MemorialCare Medical Group – Santa Ana, where we understand that healthcare needs to be convenient and accessible. Our health center offers a range of services, including family medicine, pediatric care, and laboratory services, to ensure that your family’s health is taken care of. With office hours from Monday to Friday, 8:00 a.m. to 5:00 p.m., and lab hours from 8 a.m. - 4:30 p.m., we make it easy to get the care you need.